FAQ

Only one FUTURES selection is played per ticket-that is it.  You will only find one board to fill out on a FUTURES selection slip.  

If there is a tie for the top spot in PROLINE futures group, all selections tied at the top are deemed winners and will be paid out as such.

There are specific rules around participations of a player in a FUTURES group.  To see these, please check out our FUTURES Rules and Regulations.

Effective March 7, 2019, all winning tickets must be claimed within one (1) year from the Draw Date of the ticket. 

Tickets purchased prior to March 7, 2019 have two (2) years from the date of purchase to be claimed. 

**Please refer to the bottom of your ticket to see the “claim by” date.

At times, wagering on individual selections may be limited or "capped", across Atlantic Lottery's system.  This occurs to limit liability on any one selection so Atlantic Lottery can continue to offer sports games to recreational sports bettors.

When a selection is capped, Atlantic Lottery will review the total liability risk and many increase the amount of wagering allowed.  Therefore, if you encounter a cap when trying to wager, you may be able to get your bet in an hour or so later should Atlantic Lottery increase the cap limit.  

A $250 per player, or group, daily purchase limit is in effect for each retail location on each of PRO•LINE, PRO•LINE FANTASY and PRO•LINE FUTURES.

PRO•LINE gives its players the opportunity to earn “Free Play Tokens” through regular promotions.  Tokens are earned by placing wagers according to the Terms and Conditions for each promotion and are automatically added to player accounts upon completion of the qualifying conditions.  PRO•LINE tokens have no cash value and are not able to be used to purchase other ALC.ca products.  Once added to a player’s account, the Token(s) earned will appear as a payment option when placing a qualifying wager.  When using a Token, the entire value of the Token must be used on a single wager.  Unused balances will be lost.  Only one Token may be used on a single wager.  Only one Token may be used on an individual game or event.  If placing a wager greater than the value of the Token, player account funds may be used to make up the difference.

The terms of use for tokens can be found within the Rules and Regulations for each promotion. 

• Only one (1) token can be used per Game / Event. 
• Tokens may only be eligible for certain games or sports for specific promotions.
• Tokens have an expiry date.
• Some promotions will require that the qualifying game (wagered on to earn the token) be settled prior to the token being awarded.

Removing the value of free bet credits (tokens) from winning tickets is standard industry practice.  This change will allow PRO•LINE to continue expanding our popular “always on” promotions.  

Any wagers that had been made with PRO•LINE which were lower than the value of the token being used to place the wager resulted in players losing the unused portion of the token.  To improve player experience, PRO•LINE has implemented a system update to ensure you receive the full value of your token.